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Saturday, November 17, 2018

Innovate and Improve Through One Simple Change In How You Ask Legal Questions


Image result for changing mindsetAs I write this, I’m sitting in the United Club at Orlando International Airport (a perk of the constant travel I seem to do) and am reflecting back on a truly fantastic week at the IAAPA Expo 2018.  This year, for the first time, International Ride Training exhibited and had a booth in the Exploration Station – to the left of the ninjas and across from the dinosaur (you have GOT to love this industry).  The booth was a monumental success as it gave us the opportunity to meet with countless clients, potential clients, and new friends just discovering us for the first time.  I was also privileged to be a featured speaker for two seminars on the Americans With Disabilities Act and to actively participate in other sessions and meetings. In short, I met A LOT of people and, being a lawyer, got a lot of questions about compliance and best practices, whether it be with respect to the ADA or ride operations safety or business issues.  Most often, these questions started with a familiar clause:  “Do I have to ….”  Now, in reflecting back on these conversations, I’m wondering if that’s not exactly the right question.  Maybe the better question is “How do I ….” Or “What’s the most reasonable way to ….”  What’s the difference?  Read on, friends.